Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times:

  • United States: 7–15 business days
  • Canada: 7–18 business days
  • Europe: 7–20 business days
  • Australia & New Zealand: 8–20 business days
  • International Orders: 10–25 business days

Delivery times are estimates and may vary due to customs, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated during checkout and displayed before payment.

Order Tracking

Once your order ships, a tracking number will be sent to your email address when available.

Customs and Import Duties

International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at support@stussyhood.net and we will assist you.

Return & Refund Policy

Last Updated: [Insert Date]

Return Eligibility

Customers may request a return within 30 days of receiving their order.

To be eligible for a return:

  • Item must be unused and unworn
  • Item must be in original condition
  • Original tags and packaging must be included
  • Proof of purchase is required

Non-Returnable Items

The following items are not eligible for return:

  • Final sale items
  • Gift cards
  • Customized or personalized products

Refund Process

Once the returned item is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective, damaged, or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please get in touch with us within 7 days of delivery at support@stussyhood.net.

Exchange Policy

Last Updated: [Insert Date]

We offer exchanges for eligible items within 30 days of delivery.

Exchange Conditions

  • Item must be unused and unworn
  • Original tags must remain attached
  • Proof of purchase is required
  • Exchange requests are subject to product availability

If the requested replacement item is unavailable, a store credit or refund may be offered.

To request an exchange, contact support@stussyhood.net

Terms & Conditions

Last Updated: [Insert Date]

Acceptance of Terms

By accessing and using stussyhood.net, you agree to comply with these Terms and Conditions.

Products and Pricing

We reserve the right to modify product offerings, pricing, and availability without prior notice.

Order Acceptance

We reserve the right to refuse, cancel, or limit any order at our discretion.

Payment

All payments must be completed before an order is processed and shipped.

Intellectual Property

All content on this website, including text, images, graphics, logos, and designs, is the property of Stussy Hoodie or its licensors and is protected by applicable intellectual property laws.

User Conduct

Users agree not to:

  • Violate any laws or regulations
  • Interfere with website functionality
  • Attempt unauthorized access to website systems
  • Submit false or misleading information

Limitation of Liability

To the fullest extent permitted by law, Stussy Hoodie shall not be liable for any indirect, incidental, special, or consequential damages arising from use of the website or products.

Governing Law

These Terms shall be governed by and interpreted according to the laws applicable in the jurisdiction where the business operates.

Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any modifications.

Contact Information

For any questions regarding these Terms and Conditions, contact:

Email: support@stussyhood.net
Website: https://stussyhood.net/